Privacy Policy

Pawvlog Privacy Policy (GDPR & CCPA Compliant)

 

Effective Date: June 3, 2026

 

Pawvlog, a brand operated by Shaanxi Vexnel Technology Co., Ltd. ("we," "our," or "us"), is committed to protecting the privacy of our users and their animal companions. This Privacy Policy explains how we collect, use, and share your personal data when you use our website, mobile applications, and smart pet technology devices.

 

1. Information We Collect

  • Account Information: Email, name, and password.
  • Device Data: Camera footage, audio recordings, and metadata (time, location) generated by your Pawvlog smart devices.
  • AI-Processed Data: Motion detection logs and AI-generated highlights of your pet’s activities.
  • Payment Information: Processed securely through our payment gateways (Shopify Payments/PayPal).

 

2. How We Use Your Data

  • To provide AI-driven pet tracking and automated vlog creation.
  • To improve our AI algorithms for pet behavior recognition.
  • To send you alerts regarding your pet's activity.

 

3. Data Storage and Security

  • Cloud Storage: Your video data is stored on secure servers (AWS/Google Cloud) with end-to-end encryption.
  • Data Retention: We store your video data only as long as your subscription is active or until you request deletion.

 

4. Third-Party Applications & Integrations

Our smart devices may interface with mobile applications and cloud platforms operated by third-party device manufacturers. These third parties maintain their own secure servers and data processing systems. Shaanxi Vexnel Technology Co., Ltd. does not control these third-party databases, and the collection, transmission, and storage of your personal data on such platforms are subject entirely to the independent privacy policies of those respective App Providers. We highly recommend that you review their policies prior to setting up your account or binding devices.

 

5. AI & Facial Recognition Disclaimer

Our AI is specifically designed to recognize animals and their movements. We do not intentionally collect, store, or process human biometric data or facial recognition for identification purposes.

 

6. Your Rights (GDPR & CCPA)

  • Access and Portability: You can request a copy of your stored video data.
  • Deletion: You have the "Right to be Forgotten" – you can delete your account and all associated video data at any time.
  • Opt-Out: You can opt-out of AI algorithm improvement programs.

 

7. International Data Transfers

By using our services, you acknowledge that your data may be processed in servers located in the United States or other jurisdictions where our cloud providers operate.

 

8. Contact Us

For privacy-related inquiries: support@pawvlog.com